|Phone: (860) 946-0698||Hours: 11 AM to 7 PM Eastern | Monday - Friday|
Over 17 Years of experience creating cutting-edge digital audio workstation desktops and music production laptops for both professional and amateur recording engineers, music producers, musicians, DJs, podcasters, sound designers, composers, and post-production professionals worldwide. The owner of Fundamental AV has an unparalleled reputation amongst professional and home musicians and engineers in offering the knowledge and support required to get the job done to keep your creative flow going.
Each system is carefully designed for performance, quiet operation, proper cooling, and durability. We try to consult with every customer to make sure you get exactly the system you need. Components used in our orders are picked for their quality, performance, and stability and with precise attention to detail in the assembly.
Fundamental AV offers pre-installation services for all of our systems. We will install up to 3 pieces of software (including plug-ins) or hardware in any combination for no charge. If you have more than 3 pieces, then our $25/hr labor charge will be used. Please try to discuss any custom installation or configuration with us before placing your order or within 7 days of your purchase. If you are purchasing any software/hardware products from a retailer in most cases, you can have them drop-shipped directly to us to be installed in the system before it ships. There are some retailers and system integrators that resell our systems and will sometimes offer special discounts. So always worth asking them about that.
The customer is responsible for any shipping on any hardware-software products they sent to be installed that do not physically and safely fit in the same shipping box as the computer system. Fundamental AV will contact before the system ships about any additional shipping costs for the gear you sent us to be installed.
Talk to our incredibly knowledgeable sales staff to help you realize your perfect songwriting and production computer. How much, Ram? Which hard drives? Which processor is best? We will help you sort through these questions and more to make sure you get the right system.
As long as you own your Fundamental AV system (or hardware/software you bought from us), you have access to lifetime tech support**. Support is offered via phone, email, and remote desktop during our regular business hours or by appointment. See our Warranty and Policies page for more details.
All Fundamental AV systems ship with a Factory restores image and USB recovery media. Ever get a virus, installed buggy software or hardware, or just wanted or needed to reinstall windows? No worries; you can use our factory Restore image and get back up and running in no time. Our systems also include full-featured backup software for creating your own backups of your OS and media drives. So you will be able to make your own system backups. When creating your own backups, you seldom need to deal with tedious software re-installation. Saving you hours of headaches and lost business.